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Frequently Asked Questions
Is there an expiry date on my SMS Gateway package?
No. Your SMS package can be used at any time without extra cost.
Can I have an international SMS delivery package?
Absolutely.Our platform assists you to top up your account with actual money instead of credits. By choosing the destination country you get the relevant pricing which is automatically charged in your account.
Are there delivery statistics provided by the platform?
There is a 24-7 monitoring of outgoing and incoming messages, so real time tracking and analytical report of your SMS campaigns are more than secured.
What does it mean to Opt-In?
Opt-In means a customer joins a list and requests to be sent a message. This is achieved by sending SMS message with the password/keyword to the shorcode provided, or by entering a mobile phone number into a web-based form.
Who is the sender displayed on my outgoing messages?
The sender can either be an alphanumeric code up to 11 digits or a numeric code up to 16 digits.
How do I insert 10.000 telephones for bulksms messaging?
Mass SMS is Bulk SMS . Our platform make the Bulk SMS promotion campaign carried out by the use of our modern system to reach to a great number of consumers, worth including in advertising campaigns of every worldwide brand by uploading a bulk of csv files or through API interface – up to 1000 telephone numbers in one request.
Please refer to our knowledge base category HERE.
If you can’t find the answers you need, feel free to send us an email at email@example.com